Increasing Adoption of Windows 10
Customer feedback surveys from webinars showed that new Windows users were primarily concerned with figuring out how to accomplish familiar tasks in the new operating system, but also needed an introduction to the benefits and features available to them post-migration.
Customer feedback surveys from webinars showed that new Windows users were primarily concerned with figuring out how to accomplish familiar tasks in the new operating system, but also needed an introduction to the benefits and features available to them post-migration.
This step-by-step documentation was provided to Windows 10 users transitioning from Windows 7 to increase digital adoption by identifying how to complete previous tasks and showcasing new features that would help them work more productively.
This step-by-step documentation was provided to Windows 10 users transitioning from Windows 7 to increase digital adoption by identifying how to complete previous tasks and showcasing new features that would help them work more productively.
This project was created with a company administered template and style guide and was part of a larger portfolio of training. Based on client contracts this could be a stand alone resource, or distributed following an ILT class or webinar.
This project was created with a company administered template and style guide and was part of a larger portfolio of training. Based on client contracts this could be a stand alone resource, or distributed following an ILT class or webinar.
The training portfolio metrics reflected a 3.5x faster adoption rate vs clients that didn't use our services.
The training portfolio metrics reflected a 3.5x faster adoption rate vs clients that didn't use our services.
Client: Managed Accounts
Audience: New Windows 10 Users
Responsibilities:
Instructional Design
Instructional Development
Documentation
Project Management
Tools:
Adobe Indesign
Adobe Photoshop
Microsoft Office
Windows 10 tips.pdf